SOMERSET, December 13th, 2023
The Crisis Safe Space animation highlights the importance of an out-of-hours service for people struggling with their mental health. It is a powerful visual journey about the power of empathy and compassion in fostering mental wellbeing during times of critical distress.
With the upcoming Christmas period posing many emotional and mental health concerns, the animation sheds light on a crucial resource: Crisis Safe Space, an alternative to conventional emergency services.
It’s the story of a woman who, amid mental health struggles, reached out to Crisis Safe Space for support. Rather than navigating other emergency services or facing problems alone, the animation illustrates the transformative impact of connecting with a compassionate Crisis Safe Space team member.
Mental health at Christmas: a challenging picture in numbers
According to Mental Health UK, 84% of us find Christmas to be stressful or triggering, 77% think their mental health problems worsen during the festive period, 73% experience loneliness and isolation even when surrounded by other people, and 75% feel pressure to enjoy Christmas or put on a pretence.
A recent study by Rethink Mental Illness confirms these findings: 77% said they feel lonely and isolated, 84% that the symptoms of mental illness are worse, and 88% feel they must pretend to enjoy the holidays.
A 2015 survey by Mind showed that more than a third (36%) of people with mental health problems had self-harmed to cope with the pressure of Christmas, more than half (52%) had considered harming themselves, and nearly half (45%) had considered taking their own life.
What is a mental health crisis?
During a mental health crisis, thoughts and emotions can become overwhelming. People might feel they can’t handle what’s going on in their minds. This happens for many reasons, including extreme stress, emotional pain, and the feeling that everything is too much to handle. People can experience intense emotions, sadness, anxiety, or panic. They might have trouble thinking clearly, making decisions, or even getting through the day.
What is a safe space?
Open Mental Health’s safe spaces, created through the service, are supportive environments where someone experiencing a mental health crisis can seek refuge, comfort, and assistance. They offer a calm, secure, and understanding atmosphere, providing a temporary respite for people struggling with overwhelming emotions or thoughts.
Where are Crisis Safe Space appointments available?
Run by Open Mental Health partners Mind in Somerset and Second Step, Crisis Safe Space appointments are available face-to-face in Bridgwater, Glastonbury, Taunton, Yeovil and Frome and remotely by phone and Zoom wherever you are in Somerset. Whether in-person or remote, they offer a non-judgemental setting where people feel heard and respected. At a Crisis Safe Space appointment, people receive emotional support and, if needed, guidance on accessing additional help or services.
How to book a Crisis Safe Space appointment
If you or someone you know struggles with an out-of-hours mental health crisis this festive season, check the Christmas appointment times and book a session with the Crisis Safe Space team by visiting the Crisis Safe Space page on the Open Mental Health website, calling Mindline Somerset on 01823 276 892 or freephone 0800 138 1692.
Mindline Somerset remains open and available to offer support every day, 24/7, over the Christmas period.
Quote from a Crisis Safe Space service user
“Crisis Safe Space has supported me on many occasions over the past couple of years when I have been struggling with thoughts of self-harm or suicide. They have welcomed me in my moments of desperation, providing me with reassurance and compassion and a safe place to just ‘be’.
There has never been any pressure to talk or explain myself or to do anything, and I have benefitted so much from just having someone sitting alongside me in my periods of mental health crisis.
Sometimes, I have needed to just express my feelings or to share my intrusive thoughts with someone who could hold them without judgment. Sometimes, I have needed someone to help me plan how to get through the next couple of hours or days.
Crisis Safe Space has always felt safe and calming, in contrast to the environment of alternative places such as A&E, where there are crowds of people, lots of noise and bright lights. This has really helped me to cope better with my distress and to ground myself more quickly instead of my senses being heightened, which would have caused me to become even more dysregulated.”
Editors Notes
Open Mental Health is an alliance of local voluntary organisations, the NHS and social care, Somerset Council, and individuals with lived experience of mental health.
The alliance works together to improve the way people in Somerset receive support with their mental health by providing access to specialist services, including NHS support, housing advice, debt and employment advice, volunteering opportunities, community activities, peer support and local exercise groups.
It aims to transform traditional models of care by ensuring people’s needs are met regardless of where they come into contact with services. This ‘no wrong door’ approach makes the system more efficient and ensures nobody falls through gaps in the system.
A key principle of the OMH approach is its work with ‘Experts by Experience Leaders’ – people who use their experience of mental illness and recovery journeys to help others and shape services.
Our success was recognised in 2021 when Somerset NHS Foundation Trust – a key partner in the alliance – was named Mental Health Trust of the Year at the prestigious HSJ Awards for its work with OMH.
Contact for further details
Anna Hamilton, Marketing and Communications Manager (email: anna.hamilton@rethink.org) or Jonathan Creffield, Media & Copywriting Officer (email: jonathan.creffield@rethink.org or tel. 07483 913 152)
How to get help:
If you or someone you know struggles with an out-of-hours mental health crisis this Christmas, book a session with the Crisis Safe Space team by visiting the Crisis Safe Space page, calling Mindline Somerset on 01823 276 892 or freephone 0800 138 1692.
Mindline Somerset remains open and available to offer support every day 24/7 over the Christmas period.
Christmas Opening Times for Crisis Safe Space
Date | Details |
---|---|
Friday 22nd December | Face-to-face sessions in Glastonbury, Taunton, Yeovil & Bridgwater from 6pm until 11pm. |
Saturday 23rd December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Sunday 24th December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Monday 25th December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Tuesday 26th December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Wednesday 27th December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Thursday 28th December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Friday 29th December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Saturday 30th December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Sunday 31st December | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Monday 1st January | Remote service available via phone or Zoom - Somerset wide from 6pm until 11pm. |
Tuesday 2nd January | Face-to-face sessions in Glastonbury, Taunton, Yeovil & Bridgwater from 6pm until 11pm. |