Mindline can signpost you to other help

As well as listening Mindline Somerset can provide information about:

• local services
• how to get help
• basic information on mental health issues.

You can call Mindline Somerset any time of the day locally on 01823 276892 or freephone 0800 138 1692 or send us a message.

To access our wider services, just let the call handler know you’d like a referral to Open Mental Health.
Mindline is available 24/7. At busy times, there may be a queue. Please stay on the line until you are put through.

Not everyone is comfortable talking about how they are feeling over the phone, so there is a live chat service that you can access via our web chat function. This is available every day of the week between 8pm and 11pm.

Our Listeners

Mindline volunteers are people just like you, who have offered their time to support and listen to others. Some may have a particular interest in mental health, while others may be survivors or have looked after someone close to them who has experienced distress. The volunteers are fully trained and receive ongoing training and support. They all have an understanding of what mental distress means for others.

Mindline Live Chat

Emotional support and mental health helpline is also available as a live webchat every day from 8pm-11pm, click on the graphic at the bottom of this website to access it.

Mindline Live Chat is a confidential support service which provides a safe place to talk if you, or someone you know, is in distress. We can also give basic information about mental health and local support services.

Why some people might call Mindline

Some people really need someone to talk to, to get things off their chest as they don’t have someone to talk to about whatever is on your mind. Some people may feel desperate and don’t know what to do about a situation or where they can go for help or support in Somerset. Some people may feel isolated or alone and really want to talk about their day or their problems with a person in confidence. Others may be worried about their family or friends and don’t know where they can find help for a family member or friend. Some may have a low self-esteem or feel worthless. Mindline Somerset is also for people that may just want some emotional support and just want a chat with a friendly ear to talk about their day.

Specialist Eating disorder helpline on Tuesdays & Sundays

Are you, or is someone you know, experiencing difficulties with eating, weight or body image?
Our alliance partners The Somerset & Wessex Eating Disorders Association (SWEDA), in partnership with Mind in Somerset, have joined together to launch a dedicated eating disorders helpline for the people of Somerset.

If you or a loved one need support please call us on 0300 330 5464. The helpline is open every Sunday from 11am until 2pm and every Tuesday from 8pm until 11pm and offers free, impartial, confidential advice. Talk to a trained counsellor for up to half an hour.

You can call Mindline Somerset any time of the day locally on 01823 276892 or freephone 0800 138 1692.

Out-of-hours support from Crisis Safe Space

Instead of going to A&E, making an urgent doctor’s appointment, or suffering in silence, you can arrange a one-to-one session with a member of the Crisis Safe Space team, who will be willing to listen and be able to help you. Sessions are held face-to-face or virtually, depending on the location.

Crisis Safe Space is an out-of-hours service provided by our partners, Mind in Somerset and Second Step, for anyone who feels like they are really struggling with their mental health.

You can book by calling Mindline Somerset any time of the day locally on 01823 276892.

If you feel your life is at risk right now due to suicidal thoughts or you have seriously harmed yourself, you need to get urgent medical help. Please call 999 for an ambulance or go straight to A&E. If you can’t do this by yourself, ask someone to help you.