Discover Calm and Compassionate Support from Crisis Safe Space

If you’re feeling overwhelmed, anxious, or distressed, knowing what support is available—and what to expect when you ask for help—can make all the difference.

The Crisis Safe Space (CSS) service offers a warm, calm, and supportive alternative to going to A&E during a mental health crisis. It’s straightforward and easy to arrange an appointment with a compassionate team member who will listen without judgment and work with you to find a way forward.

To help you feel more comfortable and understand exactly what CSS offers, we’ve put together these short videos. They answer your biggest questions and share the experience of someone who has actually used the service.

What’s in the videos?

Your Questions Answered: Learn who the service is for, when it’s open, and what kind of support you can expect to receive. We also tackle the most Frequently Asked Questions (FAQs) about Crisis Safe Space.

A Visitor’s Story: Hear directly from someone who has used the CSS, giving you a real-world look at a client’s experience and how finding a non-clinical space helped them through a difficult time.

If you are struggling right now, please remember that Mindline Somerset is available 24/7 to help you access Crisis Safe Space or other appropriate support.

CSS Somerset Holiday Opening Times