We are looking for kind and empathetic volunteers to join our Crisis Safe Space teams in Frome, Wells, and Bridgwater. As a volunteer, you will be a friendly face for people when they need it most—welcoming them into our space, offering a listening ear, and helping them find the right path forward.
What you’ll be doing
A warm welcome: You’ll meet and greet people as they arrive, making sure they feel at ease and providing a safe “sounding board”.
Practical support: This might include making refreshments, helping with enrolment paperwork, or exploring wellbeing activities like low-level crafting.
Ongoing care: You may offer follow-up telephone support or help signpost people to other services across Somerset that can help with their recovery.
Why volunteer with us?
Volunteering is a wonderful way to connect with our local community and put your own life experience to good use. You’ll be part of a supportive team, working alongside Senior Mental Health Crisis Workers who are always there to offer guidance.
If you have a passion for supporting others and can commit to a few hours one evening a week, we would love to hear from you. Our services run daily between 5:30 pm and 11:00 pm, and we especially value those who can bring their own lived experience of mental health to the role.
Ready to help? Find out more and apply on our website Our volunteering hub is kindly hosted by our friends over at Spark a Change.
To help you understand exactly what CSS offers, watch our video ‘A Visitor’s Testimonial’ and hear directly from someone who has used the Crisis Safe Space, giving you a real-world look at a client’s experience and how finding a non-clinical space helped them through a difficult time.